Hesu Investment Ltd: Operation Manager – CFS

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Hesu Investment Ltd: Operation Manager – CFS

Hesu Investment Ltd Tanzania announces a Operation Manager – CFS vacancy for 2025! Explore job details, requirements, and how to apply today.

Company: Hesu Investment Ltd
Location: Dar es Salaam, Tanzania
Deadline: 08 September 2025

About Us
Hesu Investment Ltd, licensed by TRA since 2012, operates a modern ICD facility with capacity for 3,800 TEUs. Our mission is to be Tanzania’s leading container and transport logistics provider by delivering reliable, high-quality services.

Role Purpose:
The Operations Manager will oversee and optimize all activities at the Container Freight Station (CFS), ensuring smooth cargo handling, compliance with TRA/TPA/customs regulations, strong customer relations, and financial accountability.

Key Responsibilities:
  • Manage daily operations: cargo handling, warehousing, inventory.
  • Ensure system accuracy, invoicing, and compliance with regulations.
  • Lead and develop CFS staff, monitor KPIs, and implement SOPs.
  • Maintain customer satisfaction and resolve complaints.
  • Enforce security, health, and safety protocols.
  • Oversee budgets, cost control, invoicing, and revenue protection.
  • Drive process improvement and efficiency initiatives.
  • Communicate regularly with internal and external stakeholders.
Requirements:
  • Bachelor’s degree in Logistics, Supply Chain, or Business (Master’s preferred).
  • Minimum 2 years’ experience in CFS, ICD, or logistics operations.
  • Strong leadership and team management skills.
  • Knowledge of TRA/TPA/customs regulations.
  • Excellent communication, problem-solving, and negotiation skills.
  • Proficiency in logistics software and MS Office.
How to Apply?
Send your CV and cover letter to: recruitment@hesu.co.tz
Subject line:
Application – Operations Manager (CFS)
 
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