Mogo Credit Tanzania announces a Field Debt Collection Officer vacancy for 2025! Explore job details, requirements, and how to apply today.
Field Debt Collection Officer – Full-Time
Location: Dar es Salaam, Tanzania
About Us
Mogo Credit Tanzania, part of the global Eleving Group (operating in 15+ countries), is launching to provide vehicle, smartphone, and logbook financing. We’re seeking a Field Debt Collection Officer to support loan recovery, customer follow-ups, and asset security.
Key Responsibilities:
- Conduct early visits to customers to encourage timely repayments.
- Respond quickly to non-payment, theft, or offline asset cases.
- Verify customer and guarantor details during field visits.
- Offer repayment or restructuring options to clients.
- Collaborate with telesales and back-office debt collection teams.
- Submit accurate visit reports with repayment updates.
- Escalate complex cases to the Debt Collection Manager.
- Ensure compliance with policies and regulatory standards.
- Meet individual recovery targets with professionalism.
- Diploma/Certificate in Business, Finance, Credit Management, or related field.
- 1–2 years’ experience in debt collection, credit control, or asset recovery.
- Strong negotiation and conflict resolution skills.
- Knowledge of repossession and asset tracking processes.
- Ability to work independently in the field and manage multiple cases.
- Familiar with GPS tools, mobile apps, and MS Office.
- High integrity and professionalism.
- Valid motorcycle license (Class A) and willingness to travel.
- Clear goals, fast results, and performance rewards.
- Bonuses and recognition for achievements.
- A collaborative and supportive team culture.
- Growth opportunities with a global fintech company.