Skill UP Advisory Tanzania announces a IT Support Manager vacancy for 2025! Explore job details, requirements, and how to apply today.
Position: IT Support Manager
Location: Dar es Salaam, Tanzania
Job Type: Full Time
Reports to: Managing Director
Deadline: 24 August 2025
Role Overview:
Oversee ERP support projects under SLAs and ASM, manage support teams, and ensure effective service delivery for local and international clients.
Key Duties:
Email CV to recruitment@skillupadvisory.co.tz
Subject: IT Support Manager Application
Applications reviewed on rolling basis; early submission encouraged. Only shortlisted candidates will be contacted.
Position: IT Support Manager
Location: Dar es Salaam, Tanzania
Job Type: Full Time
Reports to: Managing Director
Deadline: 24 August 2025
Role Overview:
Oversee ERP support projects under SLAs and ASM, manage support teams, and ensure effective service delivery for local and international clients.
Key Duties:
- Lead & motivate IT support team.
- Ensure SLA compliance for ERP contracts.
- Manage ERP support projects locally & internationally.
- Analyze issues & recommend improvements.
- Prepare performance reports for clients.
- Act as main contact for customer support.
- Ensure data security & regulatory compliance.
- Participate in tender processes.
- Bachelor’s in IT/Computer Science or related.
- 3+ years ERP implementation & support experience.
- 2+ years as IT Support Manager/Account Manager.
- Knowledge of ERP (EPICOR, SAP, etc.).
- System development/customization is a plus.
- Strong communication & problem-solving skills.
- Ability to manage multiple projects & travel abroad.
Email CV to recruitment@skillupadvisory.co.tz
Subject: IT Support Manager Application
Applications reviewed on rolling basis; early submission encouraged. Only shortlisted candidates will be contacted.